....And they said I need to get the packaging from Michelle, and fill out a claims form to send to them with the packaging attached. So, Lorna, can you please send my address to Michelle, so she can send the packaging back to me. Thanks. So basically, they want proof of what happened, so they can deny everything, as the post office nearly ALWAYS does. And Yes, I am still annoyed at them. The woman on the phone didn't help their case either - she was rude as anything!
Keep on Stitching.